Cheval Blanc

Spa Receptionnist

Mahé · CDI

Un profil Catwalks vous fait matcher avec les Maisons qui recrutent votre profil.

Détails de l’emploi
Contrat
CDI
Temps de travail
Temps plein
Département
Hospitality and Food & Beverage
Lieu
Mahé, Seychelles
Description
Between the tropical vegetation and the iconic granite boulders, Cheval Blanc Seychelles unveils a contemporary Maison nestled on Anse Intendance, the Seychelles’ most beautiful bay.​ Curled up on the beach or perched on the hillside, 52 villas have been imagined by architect Jean-Michel Gathy. And out of sight, on the beach facing the turquoise horizon, a 5-bedroom exclusive villa embodies the quintessence of Cheval Blanc Art de Recevoir.​ Culinary art is celebrated through five creative scenes: Mizumi, the Asian restaurant by the lake, Vivamento, the vibrant Italian pool-side bar, Sula, the feet-in-the-sand beach club, and Cheval Blanc’s signature concepts, Le 1947 French gastronomic restaurant and Le White cosmopolitan restaurant. ​ This peaceful retreat also boasts a collection of wellness rituals by Guerlain at the Cheval Blanc Spa, a swimming pool, a fitness centre, a surf simulator and two tennis and padel courts. Little ones are invited to enter a world of amazement at Le Carrousel kids’ club while our Ambassadeurs craft memorable bespoke experiences for each and every guest. Join the Cheval Blanc team and become an essential contributor to the exceptional wellness experience offered to our guests. As a Spa Receptionist, you are one of the first ambassadors of this world of luxury and serenity. Reporting to the Spa Manager, your role is to provide each guest with a warm, personalized, and impeccable welcome. Your primary responsibility is to welcome, inform, and assist our guests throughout their journey at the Cheval Blanc Spa. You identify their expectations and needs in order to recommend the treatments, services, and facilities best suited to them. You are responsible for managing reservations, following up on appointments, and coordinating requests with the various Spa teams. You ensure that all information is accurately recorded and contribute to the smooth running of the guest experience before, during, and after their visit. You also participate in promoting the Spa’s treatments, products, and offers, while ensuring compliance with the Maison’s standards of quality, hygiene, and service. Through your exceptional sense of hospitality, strong organizational skills, and attention to detail, you contribute to making every Spa visit a unique and memorable experience. Knowledge of wellness and beauty treatments Fluent in French and English, both spoken and written Proficiency in Spa Booker software Knowledge of Leading Quality Assurance (LQA) standards Strict adherence to hygiene standards

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