Customer Care Operations Advisor

- Excellent verbal and written communication skills with confidence in your editorial capabilities - Strong interest in the beauty industry and an affinity for all things makeup! - Strong administrative skills are essential - Data-driven and detail obsessed with a passion for solution finding! - Customer-centric, resilient and passionate about service and systems and fixated on improving the customer experience - Able to demonstrate examples of building and improving customer relationships - Ability to speak additional language(s) are a plus (French/Spanish/German), but not required - Strong people skills, proactive and self-motivated in responding to customers and followers - The ideal candidate will have operated within a similar role - Fluent in Spanish, German or French is preferable but not essential