Stock Controller - Marc Jacobs - Serravalle

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Ambassador to join the team based in Serravalle. As the Stock Controller for the Marc Jacobs Store in Marne-La-Valle, your role is to maintain and operate an efficient stock room enabling the sales team to maximise profitable sales. Acting as a Brand Ambassador, stock must be organised, managed and controlled to ensure the luxury quality of Marc Jacobs products is maintained and stock loss is minimised. Brand Ambassador • Excite and install passion and pride for the brand. • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA. • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines. General Store VM/ Client Management • Reflect the visual merchandising guidelines promoting the brand image. • Enhance customer service standards in store to ensure the best client journey. Sales/ Business Monitoring • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand. • Build and maintain a relationship with them. • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets. • Process the sale in a confident and professional manner. • Gather the client’s CRM details to enlarge your client book. • Drive your product knowledge by keeping up to date with fashion trends. • Update yourself on all product lines through research. • Ensure all Company policies and procedures are attended. • Support control and management of stock. Team Management/ Back Office • Work with the sales team to maximise sales and ensure efficiency • Ensure all Company policies and procedures are adhered to • Ensure CITES requests are completed for all exotic products • Monitor stationary stock levels and place orders to ensure supplies don’t run out. Profile Education : to A Levels or above Experience : minimum of 2 years’ experience in sales and stock control in a fashion environment, preferably luxury Good team player and ability to work alone with high levels of motivation A passion for stock management Excellent at working and delivering against deadlines and the ability to work under pressure Ability to prioritise and be able to multi task Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions Proactive and positive in approach Able to communicate effectively with all internal and external team