Sales Consultant - Givenchy - Bicester

Our Sales Associates are the first human expression of the Maison for many clients. They are ambassadors of Givenchy’s values, service culture, and attention to detail, playing a vital role in creating welcoming, refined, and emotionally engaging experiences. They succeed by being present, curious, and committed to learning — building strong foundations in service, product knowledge, and client engagement while contributing positively to the team and store environment ROLE PURPOSE To deliver a high-quality client experience aligned with Maison standards, contribute to store performance, and develop strong foundations in selling, service, and clienteling. As a Sales Associate, you grow through experience, feedback, and curiosity — learning to take ownership of your impact on clients, colleagues, and the boutique environment. WHAT YOU OWN YOUR CLIENT INTERACTIONS • Welcoming clients with warmth, care, and professionalism • Delivering attentive, personalised service at every touchpoint • Learning to understand client needs, preferences, and style YOUR PERFORMANCE • Building product knowledge, selling skills, and brand fluency • Actively seeking feedback and learning from peers and leaders • Taking responsibility for your own growth and progress YOUR CONTRIBUTION TO THE TEAM • Supporting a positive, respectful, and collaborative team environment • Contributing to smooth client journeys and daily excellence • Upholding standards in behaviour, presentation, and attitude KEY RESPONSIBILITIES CLIENT EXPERIENCE YOUR CLIENT INTERACTIONS • Welcoming clients with warmth, care, and professionalism • Delivering attentive, personalised service at every touchpoint • Learning to understand client needs, preferences, and style YOUR PERFORMANCE • Building product knowledge, selling skills, and brand fluency • Actively seeking feedback and learning from peers and leaders • Taking responsibility for your own growth and progress YOUR CONTRIBUTION TO THE TEAM • Supporting a positive, respectful, and collaborative team environment • Contributing to smooth client journeys and daily excellence • Upholding standards in behaviour, presentation, and attitude Deliver refined, courteous, and consistent service • Support personalised client journeys under Maison guidelines • Contribute to a welcoming and emotionally engaging store atmosphere SALES CONTRIBUTION • Support achievement of individual and store objectives • Apply selling techniques and storytelling learned through training • Demonstrate focus, reliability, and professionalism on the floor BRAND & PRODUCT FOUNDATIONS • Develop knowledge of collections, heritage, and craftsmanship • Communicate product information accurately and with enthusiasm • Represent the Maison through grooming, presentation, and conduct OPERATIONAL DISCIPLINE • Execute transactions accurately and efficiently • Support stock, cash, and operational processes with care • Maintain a clean, organised, and elevated boutique environment HOW YOU GROW • Show curiosity, humility, and willingness to learn • Build confidence through consistency and preparation • Develop autonomy gradually while respecting standards • Take pride in representing the Maison PROFILE • Passion for luxury or premium retail • Good for interpersonal and communication skills • Eager to learn and upbeat attitude • Fluent in local language; additional languages are a strong asset WHAT SUCCESS LOOKS LIKE • Clients who feel welcomed, understood, and well cared for • Consistent contribution to team and store performance • Growing confidence and capability on the selling floor • Strong foundations in service, selling, and brand knowledge • Clear readiness to progress toward Senior Sales Associate