Pos Manager Oslo Boutique - Norway

Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope. This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us: Create Passionately Craft together with joy Excel for ultimate luxury Lead with audacity Cultivate Triumphant inclusivity Commit and act to re-enchant the world. Design your dreams with Dior. Your Impact: As a POS Manager for Parfums Christian Dior at Oslo Boutique in Steen&Strøm , you will be responsible to deliver retail excellence in customer service, store operations, as well as engaging & driving your teams towards our business goals. This role requires excellent leadership skills, client relationship management, and operational efficiency to provide a luxury experience that aligns with Dior's standards. • Drive & Motivate the team to reach daily goals Lead Daily brief with targets & focus & including Trainings on novelties / top sellers, presentation of retail activation initiatives… Weekly target & development action plan for each team member driving them toward our team goal & developing individual strengths Monthly counter brief recapping on priorities & achievements vs target • Develop team to deliver retail Excellence Master knowledge on the brand, products & services, leveraging all retail educations tools Recruit & Develop durable relationships with clients through relevant clienteling actions in store & remotely Apply standards operation procedures for all retail processes (stock intake, inventory, purchase registration…) Monitor customer satisfaction KPIs (NPS, Mystery shopping) & develop action plans to improve our performance • Lead POS Operations focusing on efficiency & productivity Responsible for effective stock management (implementing inventories, replenishments, cycle counts according to guidelines) Ensure monitoring of OOS & replenishment to delivere relevant alerts / inputs to Retail operation & supply team Plan efficiently shifts according to store traffic & sell-out potential per hour/day/week/month Monitor stock of Point of sales material (gifts, samples art of gifting) & testers to ensure sufficient levels & efficient use • Promote Dior desirability & growth on the point of sale Responsible to implement merchandising guidelines & the POS and promptly alert on any issue / maintenance needed Develop strong relationships with retailers teams & management to make Dior best in class partner for the department store Identify & report of relevant business opportunities on the point of sales on a daily basis (results, action plan, competitor monitoring) * The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects This is a full time position on temporary contract for a maternity cover in period 1st of September for a duration of min. 1 year. Passionate retail leader with significant management experience ideally in Beauty / Luxury 8-10 years of previous professional experience with proven track record of delivering results in a competitive retail environment Norwegian and English proficiency, any other language is a plus Soft skills that align with our values: Create Passionately: · Resourceful · Resilience Lead with Audacity: · Exemplary Leadership & People Management Capacity · Assertive & Proactive Craft Together with Joy: · Teamwork & Collaboration · Communication & Interpersonal skills Cultivate Triumphant Inclusivity · Integrity · Empathy Excel for Ultimate Luxury: · Attention to detail · Numeracy/Analytical Commit & Act to re-enchant the world: · Adaptability · Problem Solving Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.