Senior Merchandising Operations Assistant-Temporary Contract (1 year)

Job Overview The Senior Merchandising Administration Assistant will provide high-quality administrative and operational support to the Merchandising team, helping maintain accurate product, purchase-order and inventory information across assigned categories. Working closely with Buying, Planning, Supply Chain, Warehouse, Finance, Content and other cross-functional teams, the role will support the smooth flow of merchandise from order placement through to delivery, receipt and online launch. The successful candidate will be highly organised, detail-oriented and confident managing multiple priorities in a fast-paced luxury fashion environment. Key Responsibilities • Maintain accurate product, purchase-order and inventory information across relevant systems, trackers and databases. • Support the creation, maintenance and updating of purchase orders, ensuring product details, quantities, prices, currencies and delivery dates are recorded correctly. • Review administrative processes and data entries completed by junior team members, helping to ensure accuracy and consistency. • Work closely with Buyers, Assistant Buyers, Merchandisers and Planners to maintain order trackers and provide regular status updates. • Follow up with suppliers regarding order confirmations, delivery timelines, shipping documentation, invoices and outstanding information. • Coordinate with Warehouse and Logistics teams to monitor inbound shipments and investigate delivery discrepancies, shortages, overages or damaged merchandise. • Support the processing of product receipts, cancellations, returns to vendors, transfers and other inventory adjustments. • Assist with the reconciliation of purchase orders, invoices, deliveries and inventory records, escalating discrepancies where required. • Prepare and maintain weekly reports, stock updates, order summaries and administrative analysis for the Merchandising and Buying teams. • Maintain accurate product information, including descriptions, pricing, sizing, colour, composition, country-of-origin and sustainability details. • Coordinate with Content, Production and Creative teams to ensure product information and assets are complete and available for online launches. • Support the resolution of system, product or order-related issues by liaising with relevant internal teams and external partners. • Assist with supplier onboarding, vendor documentation and the maintenance of brand and supplier records. • Act as a knowledgeable point of contact for merchandising administration queries and provide guidance to less experienced team members where appropriate. • Identify opportunities to improve processes, reporting, data quality and the efficiency of merchandising administration. • Ensure all administrative tasks are completed accurately, proactively and within agreed timelines. What We’re Looking For • A bachelor’s degree in Fashion, Merchandising, Business Administration, Retail or a related field would be an advantage. • 3–5 years of experience in merchandising administration, buying administration, retail operations or a similar role, preferably within fashion or luxury retail. • Previous experience supporting or coordinating merchandising processes within a fast-paced retail environment. • Strong knowledge of purchase-order management, product lifecycle, inventory control and retail operations. • Excellent attention to detail, with the ability to maintain accurate records and identify data discrepancies. • Strong organisational skills, with the ability to manage multiple tasks, priorities and deadlines effectively. • Experience reviewing data and administrative work, with the confidence to provide guidance and support to colleagues. • Strong analytical and problem-solving skills, with a proactive and solutions-focused approach. • Excellent written and verbal communication skills, with the ability to build effective relationships with suppliers and cross-functional stakeholders. • Proficiency in Microsoft Office, particularly Excel, including the ability to manage and analyse large data sets. • Experience using ERP, merchandising, inventory-management or order-processing systems. • Ability to work independently as well as collaboratively within a team. • Ability to perform effectively in a fast-paced, deadline-driven environment. • Fluency in English. • An interest in luxury fashion, retail and product merchandising. What We Offer • A dynamic and collaborative workplace culture. • Opportunities for professional development and career growth. • Competitive salary and comprehensive employee benefits. • Employee discounts and access to exclusive product promotions. Ready to take the next step in your merchandising administration career? Apply now and join our team.