Senior Trainer - Fragrance

ROLE • Enhance BCs especially fragrance expert’s expertise. • Work closely with all departments and seek opportunities to improve net sales of the fragrance category. • Deliver in -classroom training and TTT to trainers and provide proactive support, coaching, follow up and feedback for excellent field execution. MAIN TASKS 40% – Training Delivery & Training Program Execution • Independently deliver fragrance training programs and ensure effective follow-up, implementation, and reporting. • Demonstrate cross-category training capability and support skincare, makeup, and fragrance training projects when required. • Support training and presentation activities for key brand events, product launches, client events, and live-streaming projects. • Continuously enhance learning experiences by leveraging diverse training methodologies to improve engagement and effectiveness. 30% – Training Content Development • Independently develop, update, and maintain fragrance training materials and coaching tools to support field execution. • Adapt and localize global training content to meet China market needs and regularly update fragrance learning content on digital learning platforms. • Monitor industry trends, competitive activities, and consumer insights to drive innovation in training content and fragrance service development. • Collaborate closely with HQ training teams and cross-functional stakeholders to ensure alignment. 15% – Trainer Coaching & Capability Building • Deliver TTT programs to field training teams, strengthening fragrance expertise and facilitation skills. • Coach and support the Fragrance Experts community to continuously elevate professional knowledge and service standards. 15% – Training Effectiveness & Data Analysis • Establish and maintain training effectiveness tracking mechanisms with a business-oriented mindset. • Analyze key business and training KPIs regularly and identify performance gaps and opportunities together with field teams. • Continuously optimize training strategies and content based on performance insights and data analysis. QUALIFICATIONS & SKILLS • Pleasant appearance which can reflect elegant Guerlain image. • Over 5 y ears working experience with prestige cosmetic or fragrance brands as a trainer is a must. • Fluent verbal and written communication skills in both Chinese and English. • Be able to develop training material independently. • Good project management skill including defining clear project objectives & measurements/ projects plan, and track project progress to ensure on time delivery with good quality. • Good communication and presentation skills • A feel for luxury & refinement; sense of detail and service • Able to do live streaming and on-line training is a must. KEY COMPETENCIES • Integrity and trust • Customer focus • Drive for result. • Creativity/Innovation • Motivating others