Job Description • Displaying enthusiasm & providing superior customer service • Understanding customer needs and queries about products, prices and services • Advising customers on product ranges best suited to their needs • Achieving the sales target and focus on increasing sales by using advanced sales techniques • Focusing on up selling/cross selling • Maintaining customer relationships in order to build long term brand loyalty • Handling new launches, promotion of products and visual merchandising • Ensuring stock replenishment at all times • Maintaining general cleanliness, hygiene standards and visual displays • Implementing CRM and providing relevant feedback • Generating daily sales report • Following all company procedures in ordering, cash handling and other common practices profile • Graduate or a Diploma in business administration, sales or related courses • Selling experience of at least 2 years preferably in Duty Free/Travel Retail or hospitality • Excellent communication (including spoken and written English) • Strong selling skills & customer oriented • Confident, friendly & engaging personality • Well-mannered and polite • Immaculately groomed & physically fit • Good numerical ability and IT skills This role involves working in shifts, including night shifts.

Sales Associate – Travel Retail (Airport Duty Free)