Richemont, l'un des leaders mondiaux du secteur du luxe, compte plusieurs Maisons spécialisées dans la joaillerie, l'horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de style, de qualité et de savoir-faire et Richemont s'efforce de préserver l'héritage et l'identité propres à chacune d'entre elles. Parallèlement, nous nous engageons à innover et à concevoir de nouveaux produits en accord avec les valeurs de nos Maisons, à travers un processus de créativité permanente. As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations. KEY RESPONSIBILITIES Sales Achievements • Ensures a unique and exceptional client experience during a sale • Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop) • Adapts according to client(s) needs and motivations • Strives to always improve and surprise the client(s) • Deals with ease during negotiations and objections • Transmits the passion and values of the Maison • Acts as the privileged contact for the client(s) in case of After Sales • Meets individual and boutique targets, both quantitative and qualitative Client Relationship & Portfolio Development • Cultivates strong client relationships and develops client loyalty • Efficiently develops the client portfolio • Executes targeted CRM actions • Participates to client events and acts as an Ambassador of the Maison Daily Boutique Operations • Respects all brand and boutique policies and procedures • Participates to inventories • Participates to the set up and breakdowns at opening and closing of the boutique • Participates to the implementation of Visual Merchandising guidelines • Assists with special projects when requested PROFILE We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian. Salary Range 26K – 34K EUR Commission Scheme 6 EUR Meal Voucher per working day #Richemont #WeCraftTheFuture

Sales Associate