Richemont, l'un des leaders mondiaux du secteur du luxe, compte plusieurs Maisons spécialisées dans la joaillerie, l'horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de style, de qualité et de savoir-faire et Richemont s'efforce de préserver l'héritage et l'identité propres à chacune d'entre elles. Parallèlement, nous nous engageons à innover et à concevoir de nouveaux produits en accord avec les valeurs de nos Maisons, à travers un processus de créativité permanente. YOUR MISSION: As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations. HOW WILL YOU MAKE AN IMPACT? Sales Achievements: • Ensures a unique and exceptional client experience during a sale • Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and • develop) • Adapts according to clients’ needs and motivations • Strives to always improve and surprise the clients • Deals with ease during negotiations and objections • Transmits the passion and values of the Maison • Acts as the privileged contact for the client(s) in case of Care Service • Meets individual and boutique targets, both quantitative and qualitative Client Relationship & Portfolio Development • Cultivates strong client relationships and develops client loyalty • Efficiently develops the client portfolio > Executes targeted CRM actions • Participates to client events and acts as an Ambassador of the Maison Daily Boutique Operations • Respects all group, Maison and boutique policies and procedures • Participates to inventories • Participates to the set up and breakdowns at opening and closing of the boutique • Participates to the implementation of Visual Merchandising guidelines • Assists with special projects when requested HOW WILL YOU EXPERIENCE SUCCESS WITH US? • Strong interpersonal skills • Sales skills & product knowledge • Client acumen • Team spirit #Richemont #WeCraftTheFuture

Sales Associate