Richemont, l'un des leaders mondiaux du secteur du luxe, compte plusieurs Maisons spécialisées dans la joaillerie, l'horlogerie et les accessoires haut de gamme. Chaque Maison incarne fièrement une tradition de style, de qualité et de savoir-faire et Richemont s'efforce de préserver l'héritage et l'identité propres à chacune d'entre elles. Parallèlement, nous nous engageons à innover et à concevoir de nouveaux produits en accord avec les valeurs de nos Maisons, à travers un processus de créativité permanente. YOUR MISSION: As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participates to the daily boutique operations. HOW WILL YOU MAKE AN IMPACT? You Will: Sales Achievements • Ensure a unique and exceptional client experience during a sale • Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop) • Adapt according to client(s) needs and motivations • Strive to always improve and surprise the client(s) • Deal with ease during negotiations and objections • Transmit the passion and values of the Maison • Act as the privileged contact for the client(s) in case of After Sales • Meet individual and boutique targets, both quantitative and qualitative Client Relationship & Portfolio Development • Cultivate strong client relationships and develop client loyalty • Efficiently develop the client portfolio • Execute targeted CRM actions • Participate in client events and act as an Ambassador of the Maison Daily Boutique Operations • Respect all brand and boutique policies and procedures • Participate in inventories • Participate in the set up and breakdowns at opening and closing of the boutique • Participate in the implementation of Visual Merchandising guidelines • Assist with special projects when requested HOW WILL YOU EXPERIENCE SUCCESS WITH US? We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian. WHAT WE OFFER CCNL Commercio Salary Range (full time) 30K – 38KEUR Commission Scheme 8 EUR Meal Voucher per working day #Richemont #WeCraftTheFuture

Sales Associate