Description We are seeking an experienced and dynamic Online Manager to join our team. The Online Manager will be responsible for the e-commerce/website management of brand.com and all online marketing activities to support and maximise the online sales performance of our online channels. This role requires a high level of discretion and integrity as it involves access to confidential information. Key Responsibilities: • Develop and execute the online marketing strategy and calendar across Australia and New Zealand brand.com sites to drive brand awareness, consideration, and sales. • Collaborate with the Marketing team to develop key moments, launches, and re-promotes, and execute them on brand.com. • Partner with 360 Marketing Managers to forecast new products, sampling, GWP, holidays, and other opportunities. • Plan and manage brand.com Advertising spend in partnership with Paid Media team to support events and launches, and build out campaigns by marketing channel for each market. • Partner with designers to develop creative content for implementation across all online touchpoints (websites, emails, banners, social, video). • Track and update monthly marketing calendars, sharing updates with vendors, designers, and internal teams. • Build out monthly sales and performance targets to achieve budgets and work with the Senior Ecommerce Manager to prioritise and implement projects on the brand.com site. • Oversee the planning of website promotions, usage of online gifts and samples, and set up website offers in partnership with the Online Executive. • Work in partnership with Brand Marketing and CRM teams on the development, execution and optimisation of email/SMS communications strategy. • Manage eDM process, ensuring timely execution and stakeholder engagement. • Optimise digital marketing activity to maximise online sales and reduce overall CPA. • Ensure sites are optimised for natural search and develop monthly site content refreshes in line with brand launches and key focuses. • Collaborate with Regional and Global teams to launch new website initiatives and enhance user experience. • Serve as the key contact between relevant teams to maintain timetables and ensure product database updates. Qualifications Person Specification: • Effective verbal and written communication skills. • A self-starter who is solution-oriented with excellent interpersonal skills. • High attention to detail and organisational skills. • Ability to work autonomously and manage multiple priorities. • Proactive and positive approach to work and tasks. • Confidentiality, tact, and discretion when dealing with people. • Willingness to work a flexible schedule and travel. Qualifications / Knowledge: • At least 3-4 years of experience in the online marketing, or e-commerce area. • Working knowledge of web technologies and internet tools. • Understanding of website metrics, data analysis, and reporting tools. • Prior experience working with retailers and across geographies is an advantage. • Proficiency in Microsoft Office applications and SAP.

Online Manager - 12 months Fixed Term Contract