Description Position Purpose • Drive profitable online sales growth across multiple brands and retail partners. • Manage retailer relationships and execute commercial, promotional, and media plans. • Deliver sales, profitability, forecasting, and digital shelf objectives. • Collaborate with Brand, Marketing, Finance, Supply Chain, and external partners to maximise ecommerce performance. Key Responsibilities Account Management & Commercial Performance • Manage retailer relationships and act as primary commercial contact. • Develop and execute Joint Business Plans and trading calendars. • Drive sales growth, promotions, launches, and commercial negotiations. • Monitor performance, forecasting, stock availability, and key KPIs. Retail Media & Activation (20%) • Develop and execute retailer media plans aligned to business objectives. • Manage campaign delivery, budgets, reporting, and optimisation. • Partner with retailers, agencies, and brand teams to maximise ROI. Sales & Financial Ownership • Deliver sales and profitability targets. • Manage promotional investment, advertising spend, rebates, and returns. • Identify revenue growth opportunities and support forecasting accuracy. Ecommerce & Digital Shelf Execution • Optimise content, search visibility, assortment, merchandising, and conversion. • Ensure launches and campaigns are executed effectively online. • Maintain digital shelf standards and resolve execution issues. Business Development & Analytics • Identify growth opportunities, market trends, and competitive insights. • Analyse sales, traffic, conversion, ROI, and stock performance to drive decisions. Stakeholder Management & Reporting • Coordinate retailer and brand activities through trading calendars. • Provide performance reporting, insights, and business reviews. • Build strong cross-functional and retailer partnerships. Qualifications • Job Specification & Experience • Gauteng-based with occasional travel to retailers and regional meetings. • 3-5 years' experience in Ecommerce, Key Account Management, Retail, Digital Marketing, or a related commercial role. • Experience managing retailer relationships, promotions, launches, and trading activities. • Strong understanding of ecommerce trading, retail media, digital shelf execution, and online sales performance. • Advanced analytical, Excel, forecasting, and commercial skills. • FMCG, beauty, fashion, or consumer goods experience advantageous. Personal Characteristics • Commercially minded, analytical, and results-driven. • Strong relationship-building, communication, and stakeholder management skills. • Organised, proactive, and able to manage multiple priorities. • Strong decision-making, prioritisation, and problem-solving abilities. • Detail-oriented with a growth and business development mindset. • • Experience in beauty, FMCG, fashion or another fast-moving consumer category advantageous.

Key Account Manager (E-Retailers)