Buccellati est une Maison italienne de joaillerie, de haute joaillerie et d'orfèvrerie fondée en 1919, admirée dans le monde entier pour son savoir-faire et l'unicité de ses créations. Aujourd'hui, les bijoux Buccellati se distinguent par leur design et par les techniques utilisées pour les créer, comme la gravure à la main, qui remonte aux traditions d'orfèvrerie des « bottega » italiennes de la Renaissance. La volonté inébranlable de la Maison de créer des objets d'une rare beauté a valu à Buccellati une renommée mondiale pour un style distinct, inimitable et imprégné d'un héritage milanais sophistiqué, à la fois glamour et contemporain. La Maison fait partie du groupe de luxe mondial Richemont depuis septembre 2019 et la famille Buccellati est toujours présente au sein de l'entreprise pour perpétuer son style et sa tradition artisanale inégalée. About the Roles Buccellati is looking for a driven and detail-oriented IT Project Coordinator to play a key role in our retail transformation programme starting within the Maison. As part of the Gemini programme, Buccellati is rolling out a new SAP-based platform across our boutiques in Dubai — transforming the way our retail teams operate, serve clients, and manage day-to-day business. This is a hands-on coordination role sitting at the intersection of technology, retail operations, and change management, working alongside cross-functional teams to ensure every Buccellati boutique is ready, equipped, and confident ahead of go-live. Based in Dubai, you will be embedded within the Buccellati programme team for a fixed term of 12 months , supporting deployment from initial preparation through to hypercare and stabilisation. What You Will Own • End-to-end deployment support for the Gemini programme across Buccellati's Dubai boutiques, from preparation through to hypercare • Coordination of market readiness activities, ensuring Buccellati boutiques meet all operational prerequisites before go-live • Collaboration with cross-functional teams across IT, Retail Operations, Finance, Supply Chain, Training, and local markets to drive successful implementation within the Maison • Ensuring Buccellati's business processes are aligned with the Group template, identifying and escalating local gaps or Maison-specific requirements • Tracking of project milestones, risks, issues, and dependencies, with timely resolution and transparent reporting • Support of User Acceptance Testing (UAT) in coordination with Buccellati boutiques, including business validation and defect tracking • Change management support to drive user adoption across all Buccellati boutique teams • Coordination of training activities with boutiques and facilitation of new operating procedures and digital solutions • Monitoring of post go-live performance, collecting business feedback and coordinating continuous improvement initiatives specific to Buccellati's operational needs Experience • Background in Project Management, Business Transformation, Retail Operations, or Digital Transformation • Hands-on experience with SAP is a mandatory requirement — candidates must demonstrate a proven working knowledge of SAP systems, whether in an implementation, deployment, or operational capacity • Experience supporting SAP rollouts, ERP, POS, or retail system implementations is highly desirable • Familiarity with luxury retail or omnichannel retail environments is a plus — experience within a luxury Maison or high-end boutique environment particularly welcomed Skills • Confident working knowledge of SAP environments and system workflows, with the ability to bridge the gap between technical SAP teams and boutique business users • Strong stakeholder management, with the ability to work effectively across both business and technical teams • Excellent organisational and coordination skills, with the ability to manage multiple workstreams simultaneously • Strong analytical mindset and problem-solving capability • Comfortable operating in a fast-paced, international environment • Fluent in English and Arabic — required