In Store Operations - Antwerp

Role The In-Store Operations Specialist at BOGGI Milano builds strong relationships with clients and works closely with the store team to contribute to the achievement of commercial objectives. Responsibilities • Accurately manage cash register, administrative and back-office operations within the store (cash transactions, invoicing, payments, Tax Free), in compliance with company procedures; • Manage all activities related to omnichannel sales (Click&Collect, Seek&Send) in compliance with established deadlines and guidelines; • Provide customer service support when required; • Work in synergy with colleagues, supporting them in the sales process and contributing to a climate of mutual trust; • Maintain a positive, balanced and constructive approach, even in high-pressure situations, demonstrating consistency and a strong work ethic with a continuous improvement mindset; • Facilitate customer interaction with Sales Advisors in order to ensure an excellent customer experience; • Manage time and daily priorities effectively. Who you are • You have at least one year of experience in retail back-office/operations, preferably within the premium fashion sector; • You have strong organisational skills and attention to detail, with good proficiency in using IT and management systems; • You have a good command of English; additional languages will be considered a plus. What we offer • Development opportunities in retail leadership, selling ceremony and product knowledge; • A meritocratic environment that encourages ownership and responsibility, as well as professional and financial growth; • Getting rewarded for your own successes, through our competitive fixed salaries as indicated below (the amount indicated is based on a Full-Time Equivalent position and will be set up according to the candidate’s seniority). A rewarding incentive scheme is also in place, offering the opportunity to increase total compensation! #IN-BOGGI