Louis Vuitton · LVMH
In-store Client Development Specialist (1 Year Direct Contract)
Un profil Catwalks vous fait matcher avec les Maisons qui recrutent votre profil.
Détails de l’emploi
- Contrat
- Intérim
- Temps de travail
- Temps plein
- Département
- Communication & Events
- Lieu
- Seoul (DOM), South Korea
Description
• Establish and maintain relationships with VICs by providing exceptional client experience events, activities and in-store animations.
• Implement strategies to enhance client experience and increase client loyalty.
• Support the execution of effective sales strategies to meet or exceed revenue targets.
• Improve client segmentation, profiling and targeting to recruit new high potential clients.
• Collaborate with the Private Client Relation (PCR) & Events team or external third parties to create strategies and experiences.
• Partner with other teams on planning exclusive events to recruit new clients, upgrade existing clients, and reactivate lapsed clients.
• Ensure LV standards are applied and maintained across the client experience.
• Stay informed about market trends and competitors, analyzing and recommending areas for business development and improvement.
• Maintain accurate records of client interactions and sales activities.
• Manage budgeting and cost control for all activities with relevant teams, monitoring results and profitability.
• Support and execute with related staffs to provide exceptional client experiences for private client relations.
* 근무형태: 주 40시간 매장 스케줄 근무
* 근무매장: Louis Vuitton Maison Seoul
Experience: 7+ years
Bachelor's degree in hospitality or a related field may be preferred.
Previous experience in F&B management or VIC treatment, preferably in a luxury or high-end environment, is required.
Experience with menu development, vendor management, and financial analysis beneficial.
Relevant training in F&B management or culinary arts also be beneficial.
Skill:
Excellent communication and interpersonal skills are necessary to effectively collaborate with teams, communicate with clients, and negotiate with vendors.
Strong leadership skills, including decision-making, problem-solving, and delegation skills are needed.
Exceptional client service skills are required to provide a personalized experience for VICs, and to build strong relationship that drive repeat business and positive word-of-mouth.
Personality:
Open-minded, energetic, positive mindset
Teamwork spirit
Agility
Strong curiosity for innovation