Client Advisor - Guangzhou

Work with store team to achieve sales goals, maintain highest level of customer service, enhance customer relationship, and ensure flawless retail operations execution. Sales Target Achievement • Achieve or exceed individual sales plan to support store meet monthly/annual sales plan. • Utilize exemplary selling skills to effectively identify customer needs and close sales. Service Excellence • Deliver customer service excellence through words and actions; Engage every customer in an interaction that results in the highest level of customer satisfaction. • Positively contribute to store’s delivery of the Tiffany experience and Tiffany brand promise. • Independently resolve all customer issues up to the maximum level permitted under the established Retail guidelines. Client Relationship Development • Build client relationships by capturing and utilizing client data and engaging in other strategic developmental activities. • Utilize client development resources provided by the company to maximize sales potential. • Ensure all day-to-day activities adhere to key retail strategies and current initiatives in order to drive the success of the business. Store Operations • Maintain security standards within the store to ensure safety of customers and colleagues. • Maintain execution of visual directives and display standards on the sales floor. • Remain current on all company updates and complete provided training courses to ensure compliance with company policy changes. Cross Function Collaboration • Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment. #LI-LX1