Fondée en 1906 comme fabricant d'instruments d'écriture, MONTBLANC crée aujourd'hui des produits exclusifs, notamment des montres, des bijoux, des instruments d'écriture et des articles de maroquinerie, qui reflètent notre exigence élevée en matière de culture, de qualité, de design, de tradition et de savoir-faire. Avec plus de 25 filiales et 600 boutiques, MONTBLANC est présente dans le monde entier. Sales: • To achieve or surpass designated sales targets within periods (MTD/QTD/YTD), for both individual and store targets. • Lead the team to elevate Retail/CRM/KPI, and to deploy actions, adjust strategy flexibly based on business need. • Be able to sell HA and lead the team to sell HA for target achievement. • Monitor and analyze sales performance to seek for business opportunities Operation: • Stock management: To ensure adequate and complete assortments at the boutique. • To oversee proper attire, grooming and behavior, daily store flow in line with the brand’s guidelines. • To ensure the boutique is maintained in perfect condition. To prioritize, plan, delegate and adapt to business needs. • To ensure compliance to meet company procedures and polices Management: • To train, coach and motivate boutique staff and take care of the recruitment, staff evaluation and development of the team. • To organize daily briefing and monthly meetings to give objectives, share information and foster team spirit. • To conduct performance revies, manage HR tasks, and cultivate a positive work environment Customer Relations Management: • To continuously build strong client relationship and loyalty, and to treat the client according to brand’s standards. • To acquire a relevant client database, convert into sales transaction and retain the client for future transactions. • To ensure staffs’ proficiency in executing client engagement/digital marketing tasks. • To deliver a consistent, quality boutique experience for clients and handle complaints professionally Activation: • To coordinate with marketing for implementation • To ensure the efficiency and ROI of store events Requirement: • Bachelor's degree or above. • Minimum of 10 years of progressive experience in luxury retail management, with a proven track record of driving sales and operational excellence. • Proficiency in English and Mandarin (written and spoken). • Demonstrated strong leadership and people management capabilities, with the ability to inspire and develop high-performing teams. • Strong sales analytical skills with the ability to interpret insights into implementation. •

Boutique Manager _ Mtb 101