Qui sommes-nous ? Une Maison de Haute Joaillerie forte d'un héritage fort qui promeut un savoir-faire d'exception dans un environnement enchanteur et créatif. Notre Maison recherche des talents qui contribuent au développement et à la transmission de leur expertise avec soin et sans compromis. Chez Van Cleef & Arpels, vous serez entouré d'experts passionnés et contribuerez à de nombreux projets innovants, permettant à notre Maison de se réinventer régulièrement. Chez Van Cleef & Arpels, nous sommes fiers d'embaucher des talents issus d'horizons et d'expériences variés. Nous sommes convaincus que lorsque la diversité et l'inclusion sont pleinement acceptées et encouragées, la créativité et le savoir émergent pour atteindre l'excellence. Role Overview The Boutique Director is responsible for the successful management of the boutique with the main objective of developing sales, growing the sales team and reaching a consistent and sustainable high quality client experience. Responsibilities Project and produce the sales as defined in the store action plan developed with the Senior Vice President, Retail and Regional Director focusing on short-term and long-term strategic and financial objectives to achieve Spearheads management and strategic development, including High Jewelry Enhance quality and maintain integrity of the Van Cleef & Arpels image in the market Identify successful profiles and talent planning in order to define career paths and promote advancement, while monitoring and supervising Boutique team members Generate new clients while developing new and innovative business ideas Represents Van Cleef & Arpels at meetings, events, charity dinners and other work-related functions in both Mexico and abroad. Extensive travel involved Manage optimal levels of inventories and model stock in coordination with the Supply Chain Department Initiate activities for new product launches, events and activities to enhance visibility in the market and increase net sales Assist in developing store personnel's performance goals and, update management through reporting mechanisms. Provide the highest levels of customer service to support the growth of sales Occasionlly may attend international functions such as Retail Conferences, Watch and Wonder and High Jewellery trips with the President & CEO, Senior Vice President, Retail and Regional Director Qualifications Minimum 15 years of luxury retail management experience Bachelor’s degree in Related field is required Master’s degree in Business is preferred Multi-Unit or High-Volume Experience required Luxury Retail or Hospitality experience is a must Capacity to manage several projects simultaneously and in a timely manner Strong computer skills: SAP, Excel, Word, Power Point Excellent written, verbal, and interpersonal communication skills Ability to Travel and ability to host events with a high degree of etiquette Flexibility to work on evenings, weekends, and holidays, as needed Ability to spend long periods of time standing Fluency in English preferred