Assistant Store Manager- Pacific Centre

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Position Overview Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store. Essential Duties & Responsibilities • Delivering and Impacting Business Results • Assist in motivating staff and align daily activities to achieve business goals • Monitor sales floor and zone coverage to drive sales and maintain customer focus • Model and Ensure dress code compliance • Monitor service associate breaks and shift changes • Communicate top and bottom sellers to Store Manager • Respond to changing demands of the business • Conduct hourly sales reads and coach staff on exceeding sales targets • Achieve personal sales targets Customer Focus • Protect the customer experience in all business areas • Focus staff on the importance of the quality of our relationships with our customers • Ensure proper training on product knowledge for staff • Lead by example in client capture results Operational Standards • Ensure compliance with all policies and procedures • Ensure daily monitoring and execution of sales and payroll goals. • Uphold and model established best practices • Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction • Strict compliance and adhering to the application of policies and procedures Leadership Attributes • Demonstrates flexibility and innovation in recognizing and reacting to changing work demands • Effectively leverages and appropriately delegates responsibilities to staff. • Fosters a challenging and positive team environment in which members participate, cooperate with and support each other • Provides a clear sense of direction for service associates. • Takes accountability for personal results Loss Prevention • Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures • Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards Experience, Skills, and Knowledge • Full Time availability including weekends and holidays • A minimum of 2 year of retail management experience • Excellent interpersonal skills supporting a team environment • Excellent English communication verbal and written • Excellent time management/project skills • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail • Ability to recognize and react to changing work demands • Goal oriented: ability to stay focused on creating winning results • Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock Pay Rate: $24.5-26.50 per hour