Am, Digital Client Insights & Activation

Key Responsibilities 1. Client Strategy, Segmentation & Business Insights 2. Omnichannel Client Development, Clienteling & WeCom Activation 3. Performance Measurement & Management Reporting 4. CRM Capability Development & Project Leadership Role Requirements • Business-oriented and client-centric, with the ability to translate data into clear priorities, actions and business impact. • Strong SQL, Power BI and data analysis skills, confidence working with complex datasets and evolving business definitions. • Strong ownership, project management and stakeholder communication skills; fluent in English. • Luxury, fashion, beauty or retail experience preferred; omnichannel client strategy, journey design or clienteling experience is a plus. • Experience with CDP, marketing automation, AI or predictive modeling experience is a plus.