Sales Associate / Hourly paid (m/F/d) befristet - Factory Outlet Aubonne

Purpose & Overall Relevance for the Organization Contributes to the achievement or exceeding of sales figures and KPI targets by: • Creating an emotional connection with the customer and representing the brand values • Serving customers, selling products and diligently executing store operations Key Responsibilities • Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available • Meets or exceeds customer expectations, boosts sales and drives brand recognition by using appropriate elements of the customer service model • Creates an emotional connection with every customer by being a passionate and enthusiastic brand ambassador • Proactively incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s) • Maintains an appealing, pleasant and inviting environment for customers to shop in and pays attention to Visual Merchandising as well as tidiness and cleanliness • Complies with store policies and procedures (SOM regulations) to maintain a safe shopping and working environment • Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor • Completes sales transactions quickly and accurately while adhering to defined cash protection procedures (if applicable) • Minimizes loss by always keeping an eye on stock levels while serving customers • Trains new team members (if applicable) • Collaborates productively and respectfully with team members to meet or exceed store targets • Completes all compulsory training programs and effectively transfers learning into skills on the job • Communicates a desire to continually learn and seizes all available opportunities to advance his/her development and increase performance • Cashier work (if applicable): • Ensures correct payment processes including careful product handling • Accurately completes cashing-up procedures • Completes sales transactions quickly and accurately while adhering to defined cash protection procedures (if applicable) • Endless Aisle (if applicable): • Engages our customers with the online shop by suggesting they use it through tablets in the store in order to drive online sales • Stays up to date on news and products in the online shop to use this knowledge in sales talks • Uses the Endless Aisle tablet to offer product descriptions and/or customer feedback on products during the sales process • Informs customers about new ordering/sales possibilities within the country (communicate Endless Aisle/online shop) • Advises customers and provides support in case of questions on Endless Aisle/online shop Authorities • Not applicable Key Relationships • Customers • Colleagues and supervisors Knowledge, Skills and Abilities • Competence of a Retail Professional Requisite Education and Experience/Minimum Qualifications • 0-3 years of retail experience • Apprenticeship as a sales associate desirable • Advanced knowledge of English • Basic literacy and numeracy skills, communication skills