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adidas

Senior Manager Retail Training, East

Shanghai

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Détails de l’emploi
Lieu
Shanghai, CN
Description
Senior Manager Retail Training PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION: To provide the best learning service to own retail and franchise staff to empower them to consistently meet the retail standards Key Responsibilities: Business • Provide training support to own retail and franchise team to drive retail business and consumer experience • Offer training solutions to improve retail KPIs according to long term / short term retail needs. • Develop and track training efficiency through retail KPIs as well as training KPIs • Develop comprehensive training plans and programs to meet own retail and franchise staff learning needs Stakeholder Management • Partner with Retail Operation leaders to drive the retail performance • Attend business meetings and provide training suggestions • Coordinate with Retail Operations, Retail HR, Product Marketing and other relevant teams to get alignment and acquire the resources Training Management • Maintain and optimize retail training structure to ensure clustered learning curriculums fit business needs. • Utilize proper learning methods to optimize learning experience • Develop training KPIs and processes for evaluating training delivery quality and effectiveness People Management • Performance management to direct reports; review and evaluate performance • Improve direct reports’ capabilities on both soft skills and functional skills • Encourage best practices share among team Requisite Education and Experience / Minimum Qualifi c ation: • At least 6-8 years’ experience training development and delivery • Experience with apparel retail or fast fashion is preferred Competencies / Attributes • Excellent project management skills • Excellent communication/interpersonal skills • Excellent leadership skills • Customer-oriented • Team player • Able to multi-task • Willing to change Educational Background • University degree or above PC/Language/Other Skills • English fluency and Mandarin fluency • PC skills, knowledge of Microsoft products