Store Manager | Full-time | Chatswood

About Tiffany Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. one of the world’s most recognizable luxury brands with close to 300 stores worldwide. About the role Get ready! We are thrilled to announce the upcoming opening of a brand-new store in Chatswood. Thus we are now looking for a talented Store Manager from across the country to lead our luxury retail business in Chatswood. This is a rare opportunity to make your mark. As Store Manager, you will be responsible for driving the strategy of the store and providing direction to the store leadership and sales teams. • Analyze the performance of the business and determine a focused action plan to improve results, leveraging our clients, team, visual merchandising, product assortment and in store operations. • Provide a cohesive direction for the entire store team, through the utilization of the morning briefing and goal setting. • Drive a daily focus on providing feedback and coaching our teams to develop a winning culture. • Ensure a seamless and luxurious client experience is delivered in store consistently, responding to feedback as it arises. • Develop a client development plan to engage and grow our high value and VIP clients, utilizing the team to build long term meaningful relationships. The ideal candidate will have: • Minimum five years’ experience leading teams of at least 15 people in a retail or client focused environment (i.e., hospitality, events, banking, etc.) • Experience in sales generation and managing the achievement of sales results • Experience working towards targets and KPIs • Experience in partnering with high-net-worth individuals in a selling environment. • The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members • Proven ability and desire to work in a fast-paced, changing environment • Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) • Flexibility to work non-traditional hours, including days, nights, weekends and holidays • In depth technical knowledge of precious metals and gemstones will be highly advantageous. Why Tiffany? • Generous salary & bonus, incentives employee discounts and milestone gifts • High performing, caring, fun and dynamic team • Culture focused on wellbeing, innovation and growth • Endless career opportunities with the largest luxury group - LVMH! • Never-ending training and individual up-skilling opportunities • Great mentoring from highly experienced management team This is just the beginning