Shop Manager - Bloomingdales (59th Street)

Position Overview The Shop Manager is the brand ambassador responsible for leading Boggi Milano’s shop‑in‑shop at Bloomingdale’s. You will drive exceptional client experiences, deliver sales targets, and ensure operational excellence while safeguarding Boggi Milano’s values and Bloomingdale’s partnership standards. Location: Bloomingdales - (59th Street) Schedule: Full-Time Benefits: Health, Dental, Vision, 401(k), Paid Time Off Compensation: $23 - $29, plus commission and Commission Key Responsibilities • Sales & Clienteling • Own and exceed daily, weekly, and seasonal sales plans. • Cultivate long‑term client relationships through CRM tools, client outreach, and personalized styling. • Partner with Bloomingdale’s floor leadership on store‑wide traffic and event opportunities. • Provide an exceptional high-level service to all customers, online and offline, • Maximizing all contact opportunities with customers and promoting the Brand and the Product. • Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. • Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. • Contributes to the development of sales strategies and assists in achieving team targets. • Manage sales by optimizing each phase of the commercial relationship • Build and sustain long-term customer relationships to strengthen the brand's image and prestige • Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. • Participate in stock management to maximize sales and make efficiency suggestions. • Participate in inventory activities (annual or partial). Team Leadership • Train, and develop direct reports based on brand expectations and vision • Conduct daily briefings, weekly goal reviews, and constructive performance feedback. • Schedule staff to optimize peak trading hours Operations & Compliance • Ensure accurate cash handling, POS procedures, and adherence to Loss Prevention guidelines. • Oversee inventory integrity—from receiving and RFID cycles to transfers and RTVs—meeting shrink targets. • Uphold OSHA, ADA, and Bloomingdale’s safety protocols; maintain immaculate stockroom and concession area. Visual Merchandising • Execute seasonal floor‑sets, window directives, and mannequin styling to global VM standards. • Adapt layouts to Bloomingdale’s calendar and local clientele insights, maximizing sell‑through. Reporting & Analytics • Analyze daily sales dashboards and drive action plans. • Submit weekly business recaps and monthly KPI commentary to HQ and Retail Manager Brand Advocacy • Act as the face of Boggi Milano within Bloomingdale’s—partnering on events, product trainings, and social outreach. • Maintain impeccable personal presentation in line with luxury menswear standards.