Store Manager

- Customer relations: greet arriving customers; understand customer needs, explain product characteristics to the customer, advice customers when purchasing, handle complaints. - Carry out instructions regarding the collections and related characteristics, trends, workmanship and treatment of particular items and understand information regarding stock arrival, in particular timing and quantity. - Attend periodic meetings with the management in order to exchange useful information for the achievement of increased sales efficiency. - Create and maintain a constant relationship with the customer constantly checking level of customer satisfaction. - Check and guarantee that the sales area is always in order by handling garment restocking. - Take measurements of the articles to be finished off by the tailor (e.g. hems, small alterations etc.). - Check suspended articles. - Comply with all operating, brand management and security procedures of the store.