Supply Chain Planner (Japan)

Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business. As Supply Chain Planner at our Tokyo Office you will play a key role in the operational coordination of Acne Studios' supply chain activities in Japan. You are responsible for coordinating the daily operations of the external 3PL JP partner, managing the inbound QC process together with the 3PL vendor and the HQ QC department, handling import and export processes with the import broker, and maintaining the daily relationship with key JP suppliers. The role combines operational coordination with continuous improvement, supporting supply chain development projects for the JP market and assisting local Commercial teams with delivery-related matters and challenges. You will work closely with the Supply Chain Manager JP, the People organization, and Commercial teams to ensure smooth day-to-day operations and support the Office Order process for the internal JP organization. The role splits time between the 3PL warehouse facility in Chiba, and the Acne Studios Japan office in central Tokyo (approximately 2–3 days/week at each location), and reports to the Supply Chain Manager JP. CULTURE OF COLLABORATION We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences. WHAT YOU WILL DO As Supply Chain Planner your main contribution will be • Support the Supply Chain Manager JP with the day-to-day management of 3PL JP warehouse operations, including operational and administrative procedures • Ensure the 3PL JP warehouse meets agreed quality levels, output levels, and turnaround times (SLAs) under the official contract • Coordinate daily inbound QC communication between 3PL JP and the HQ QC team • Manage import and export processes for JP operations through the import broker • Proactively follow up on urgent warehouse processes, prioritize inbound/outbound tasks, and approve overtime, VAS, and other additional labor costs when needed • Be physically present at 3PL JP on a weekly basis to build strong relationships with the KAM and CS representative and stay close to operations • Coordinate the annual physical inventory and audit process at 3PL JP, and manage the weekly inventory reconciliation between the 3PL WMS and the company's ERP system (Microsoft D365) • Collect, analyze, and report delivery statistics and KPIs for JP operations to the Supply Chain Manager JP on a daily basis • Take part in developing the JP supply chain structure, coordinating improvement projects independently • Support relationship management with key JP suppliers — including the 3PL partner, couriers, forwarders, the import agent, and repair vendors — covering communication, follow-up meetings, and annual rate negotiations • Handle the internal order placement process for the JP organization and secure timely delivery of merchandise to the applicable receiver • Support local Commercial teams with delivery-related matters, order release, and courier claims • Coordinate the Office Order process for the internal JP organization together with the People organization WHO YOU ARE You are a structured and proactive coordinator with strong attention to detail and the ability to manage several operational processes in parallel. You communicate clearly across cultures and take ownership of your tasks with a solution-oriented mindset. • Proficient interpersonal, communication, and presentation skills • Strong numerical, analytical, and problem-solving skills • Clear action orientation with the ability to translate ideas into tangible results • Strong general business sense, with developed negotiation skills • A collaborative team player with high personal credibility and professionalism Specific experience and knowledge for this role: • Bachelor's degree in business administration, supply chain, logistics, engineering, or similar • At least two years of professional experience within logistics, supply chain management, management consulting, or business controlling • Experience from retail and/or the fashion industry is meriting • Proficiency in Acne Studios' IT infrastructure, e.g. ERP system Microsoft D365, WMS systems, PLM, Qlik Sense, and NuOrder, is meriting • Strong MS Office skills, particularly Excel, Word, and PowerPoint • Fluency in English and Japanese is required; additional language skills are meriting • Fluent in English What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.