Sales Advisor – Galeries Lafayette Haussmann

ALOHAS is more than a fashion brand — it's an invitation to slow down and choose with intention. As a Sales Advisor, you are the person customers actually talk to. You know the product, you know why it's made to last, and you help people build a wardrobe they will actually keep. The stores move fast and the standards are high, but the team behind the counter is sharp, easygoing, and genuinely into what they sell. Conscious fashion isn't a script here — it's how we talk about the shoes and how we live outside the store too. YOUR CHALLENGE ALOHAS Ambassador: the Sales Advisor embodies the values of the brand. • ALOHAS Insider: has a solid knowledge of the brand, its story, sustainability impact, and know-how. Shares it with the clients as well as the team. • Implements all training received, is curious to learn more to nourish a beauty culture and trend knowledge, being pro-active in self-learning. • Ensures that work area is clean, tidy, hygienic and professional at all times; knows and respects guidelines. Experience creator: the Sales Advisor surpasses client expectations. • Creates a tailor-made client experience, personalized solutions for each visit and each client, using the ALOHAS experience ritual and building long-lasting relationship with clients. • Embraces digital shopping trends and is keen to play an active role in delivering a seamless omni-channel experience for clients • Co-creates stories with and for the client, sharing the brand culture and blending it with the client's personal story and the point of sale environment to come up with unique moments made just for them. • Help the client to develop their own style, and if needed propose alterations to be made • Handles client service complaints and requests effectively and according to guidelines, can deal with complexity and challenging situations. Business driver: The Sales Advisor is performance-minded in order to achieve our objectives. • Knows and understands the business challenges and contributes to building the business by achieving sales targets • Has an appropriate knowledge of operations to ensure the smooth running of business, and reports to the Store Manager. • Monitor requests for after sales service. Team player: the Sales Advisor acts interdependently and demonstrates team spirit • Has a positive attitude, communicates with the team and the manager on a regular basis and has a sense of ethics and integrity. • Treats others with respect, acknowledges cultural differences, and is willing to learn from those differences • Shares best practices with the team, is proactive and contributes to nourish the collective knowledge and skills. • Ensures the proper operation of the sales space at all times, as directed by Visual Merchandising. • Participates in product stock replenishment and physical inventory of stocks. YOU WILL ROCK AT THIS ROLE IF YOU HAVE… • Eagerness and willingness to take care of the client; retail experience needed • Luxury retail and sales expertise • Selling skills and performance-driven for FTW • Styling knowledge and ability to create a fashion total look • Fluent English and French mandatory • Interpersonal skills, ability to establish an emotional connection and build a relationship • Empathy and listening skills • Curiosity, openness and eagerness to learn • Problem-solving and ability to deal with complexity and change • Self-awareness, self-confidence • Enthusiasm, energy and motivation • Team spirit, ethics and integrity