Assistant Store Manager (m/F) - Permanent Contract

You will join the Retail team and report to our Retail Director. RESPONSABILITIES : 1. STORE MANAGEMENT & OPERATIONS • Comply with the procedures and strategy set by management • Ensure an exceptional customer experience while following the sales steps • Manage the various service providers working in the store • Propose and implement commercial activations to exceed targets • Uphold and guarantee the brand image • Train and support the team (sales pitch, procedures, collections, materials…) • Ensure the highest standards for store appearance (VM, uniforms…) • Maintain the upkeep and cleanliness of the sales floor and staff areas 2. BUSINESS & PERFORMANCE MANAGEMENT • Track commercial and financial KPIs • Master the store’s P&L and stick to budgets • Proactively put action plans in place to hit and exceed targets • Handle bank deposits • Deliver a weekly report and define an action plan to optimize performance 3. PEOPLE & HR MANAGEMENT • Manage the team and adapt according to business needs • Ensure proper team organization to prevent under or overstaffing (leave approvals, temporary staff…) • Identify hiring needs and report them to HR • Conduct recruitment interviews, onboarding, and offboarding alongside HR • Submit payroll variables in line with company deadlines • Create and optimize staff schedules • Set up monthly check-ins with each team member and maintain tracking • Define team and individual goals • Conduct annual performance reviews within set deadlines • Step in and alert HR in case of behavioral issues 4. INVENTORY & STOCK CONTROL • Guarantee efficient stock management, delivery schedules, and smooth product rotation • Oversee cycle counts and rolling inventories • Ensure smooth operations of the in-store kiosk (click & collect, repair services, hot stamping…) 5. LEADERSHIP & MANAGEMENT • Value diversity • Support creative energy • Foster engagement • Share enthusiasm • Harness the power of the team ✨ Profile required: • You are organized and possess excellent interpersonal skills. A true leader, you have a strong commercial drive, a results-oriented mindset, and a taste for teamwork. • You have prior experience as a Store Manager within a high-end ready-to-wear brand. Required skills: Hard skills: • Proficiency in the following tools: MS Office, Shopify, Biron, Eurécia, TalentView • Maintain and optimize inventory • Ability to recruit and build team cohesion • Advanced schedule management skills • Mastery of sales techniques • Budget management and control Soft skills: • Rigorous and detail-oriented • Strong organizational skills • Proactive mindset • Solution-driven • Agile and adaptable • Strong communication skills • Leadership